Again, we do appreciate your taking the time to write a review as we value all feedback, especially constructive criticism which allows us the opportunity to improve and build even stronger relationships with our guests. I encourage you to please reach out to me (my contact information is below) or directly to the Player’s Club who will be happy to assist with more detailed information, answer any questions you may have and receive any additional feedback you would like to provide. These are just two of the great new benefits the new One Card system features. This includes purchases that do not include gaming. Please know that your comps/points weren’t stolen but were replaced in a different form so as to achieve consistency among all the properties which allows guests to earn points at any property that are cumulative. Soaring Eagle Casino & Resort: Jason Aldean and Kane Brown Concert - See 1321 traveler reviews, 284 candid photos, and great deals for Soaring Eagle Casino. We understand that it is can be frustrating when things change and the things you usually counted on are now different. Dear Kathi F, Thank you for taking the time to write a review of Soaring Eagle Casino! We are disappointed to hear of your dissatisfaction with our recent Player’s Club Card changes.
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